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Customer Service Record

См. также в других словарях:

  • Customer Service Record —    (CSR)    Detailed listing of a subscriber s equipment and service charges …   IT glossary of terms, acronyms and abbreviations

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer proprietary network information — (CPNI) is the data collected by telecommunications companies about a consumer s telephone calls. It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and any other information… …   Wikipedia

  • Service — can refer to: * Selfless service, * Public services, services carried out with the aim of providing a public good * Service (economics), the non material equivalent of a good in economics and marketing * Service (music), musical settings for… …   Wikipedia

  • service — {{Roman}}I.{{/Roman}} noun 1 system that provides sth the public needs ADJECTIVE ▪ efficient, excellent, good, valuable ▪ adequate ▪ bad, inadequate …   Collocations dictionary

  • Customer-premises equipment — or customer provided equipment (CPE) is any terminal and associated equipment located at a subscriber s premises and connected with a carrier s telecommunication channel(s) at the demarcation point ( demarc ). The demarc is a point established in …   Wikipedia

  • Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …   Wikipedia

  • Service-oriented modeling — cite book |last=Bell |first=Michael|title=Service Oriented Modeling: Service Analysis, Design, and Architecture|year= 2008 |publisher=Wiley Sons|isbn=978 0 470 14111 3 |chapter=Introduction to Service Oriented Modeling] is a software development… …   Wikipedia

  • Customer Account Data Engine — (CADE) is an update (currently under development) to the IRS e file system, used for filing United States income tax returns. Contents 1 Development 2 Benefits 2.1 Benefits to the Public 2.2 …   Wikipedia

  • Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… …   Wikipedia

  • Customer intelligence — Contents 1 What it is 2 CI and CRM 3 Process 4 Example sources of data for CI 5 Benefits …   Wikipedia

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